Sales & Catering Coordinator

Miramonte Indian Wells Resort and Spa
Indian Wells, CA
Full Time
Provide office and administrative support to the Catering and Conference Services team including production of administrative documents, data entry, filing, tracing, phone support, printing reports, maintaining manager files and departmental records/logs. Will provide administrative support to other key executives, as needed. The coordinator will also assist to prepare banquet event orders, proposals/contracts, assist with providing site tours and help to finalize event details within established resort timeframes. This position requires flexibility to work varied schedules, including some occasional nights and weekends to support the needs of the department.

1. Assist to provide coordination of group and wedding business as contracted by the sales, catering and conference services team. Contact and provide appropriate follow-up on all signed/contracted business within established resort timelines. Determine and coordinate all needs of clients.
2. Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to exceed the clients expectations.
3. Account Service Management – Maintains well documented, accurate, organized and up-to-date file management in order to serve client and team in the most expedient, organized and knowledgeable manner.
4. Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction.
5. Merge contracts and proposals for CS Director and Manager.
6. Ability to multi-task, be thorough, meet deadlines, and produce high quality work.
7. High computer aptitude. Proficient in Windows applications, to include Word, Excel, Outlook and Delphi.
8. Prepare weekly, monthly and quarterly reports for department.
9. Ensure coordination between sales, catering, and conference services to ensure proper group fit, proper booking approvals and signed contracts are in place.
10. Function as training resource for department to ensure Delphi program is maximized and used properly.
11. Professionally maintain all department files, reports and correspondence.
12. Perform special projects as assigned by hotel management.

Crescent Hotels & Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Crescent Hotels & Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Equal Employment Opportunity (EEO) Notices:

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