Your career journey with Crescent has countless options for you along the way. With positions ranging from internships to a variety of property and corporate roles, there is a world of options to discover. By sharing your profile with us, we can work together to find the right path for you.
When you think of teams, companies and opportunities there are always some that stand out above all others. That search is why you ended up here with Team Crescent. We stand out in our industry because we have belief in the people and the culture. Take that next step in the best part of your career journey by connecting with our hiring team. Don’t look back, as your future is a wonderful journey ahead!
In the wake of Hurricane Michael and in the persevering spirit of the Emerald Coast, Sheraton Panama City Beach Golf & Spa Resort is committed to rebuilding our AAA Four Diamond resort better than ever! Like our surrounding community, we are stronger than the storm and look forward to welcoming locals and guests back to their favorite bayside retreat in August 2019. During this time of transition, we are looking for a dynamic Executive Meeting Manager to join our enthusiastic sales team through this rebuilding period and beyond.
Located on the beautiful St. Andrews Bay and Grand Lagoon, Sheraton Panama City Beach is minutes from the Gulf of Mexico. Offering 320 guest rooms, 30,000 sq. ft. of flexible indoor meeting space, plus outdoor event space including a private Bay beach, 3 outdoor pools, seasonal water sport rentals, 4 food and beverage outlets, a full service spa, a championship golf courses to include the only Nicklaus designed course in Northwest Florida, 5 clay tennis courts, and our own 49 passenger shuttle boat to the pristine and undeveloped Shell Island with access to the Gulf of Mexico. We are a hidden gem along the Emerald Coast and we invite you to check us out at www.sheratonpcb.com.
Sheraton Panama City Beach Golf & Spa Resort is also part of Crescent Hotels and Resorts, a nationally recognized leader in hospitality management. At Crescent, we are deeply committed to being an employer of choice; understanding the direct correlation between highly motivated associates and excellent guest service. These values enable us to provide a competitive edge for our hotels and resorts.
JOB OVERVIEW: Responsible for selling group business from all markets/regions primarily handling no more than 10 to 25 room nights while maximizing revenues for all areas of the hotel. Assists in the overall efficient operation of the Sales Department, manages accounts to achieve guest satisfaction and solicits new and past business to ensure revenue goals are met or exceeded.
ESSENTIAL JOB FUNCTIONS:
1. Responds in a timely manner to incoming group/catering business opportunities.
2. Ensures that all business is booked within hotel parameters.
3. Conducts hotel site inspections and client presentations.
4. Create contracts and other related booking documentation as required. Manage and maintain client account files.
5. Prospect for new business – participate in sales blitzes, cold calling, trade shows, travel and contacting former clients to solicit new business and attends industry events/programs as needed.
6. Builds and maintains strong client relationships. Be onsite to service all groups.
7. Detail events to include all food & beverage, set up and audio visual needs. Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel’s needs.
8. Create group resumes and communicate client needs to all departments of the hotel. Ensure hotel staff follows through on all requests.
9. Use negotiating skills and creative selling abilities to close on business and negotiate contracts.
Requires 1 – 2 years progressive experience in full service hotel role. Experience with similar sized property, event planning, or room sales, and resort experience is strongly preferred. Entry level resort hotel sales role and excellent opportunity to begin hotel group sales career.
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Knowledge of a hotel structure and how all departments interact. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints. Ability to move throughout the hotel to conduct site inspections.
Crescent Hotels & Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Crescent Hotels & Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Equal Employment Opportunity (EEO) Notices:
If you are an individual with a disability and need assistance completing the online application, please call 703-563-4395. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to firstname.lastname@example.org. Please include “Applicant Accommodation Request” in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.